CNN Explainer
poloclub.github.io
Alternatives to
OTRS
Best alternatives to OTRS in 2026
OTRS is "Trouble ticket system for assigning tickets to incoming queries and tracking further communications.". If you are looking for an alternative to OTRS in 2026 — whether for pricing, features or compatibility reasons — mySelectas has curated the 12 best options available. The most popular alternatives include: Zendesk, Freshdesk. All these solutions are listed in the Informatique category.
Quick comparison of OTRS alternatives
| # | Tool | Best for | Price |
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| 1 | Étudiants | — | |
| 2 | Développeurs | — | |
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| 9 | Chercheurs | Développeurs | — | |
| 10 | Développeurs | Chercheurs | — | |
| 11 | Étudiants | Professionnels | — | |
| 12 | Chercheurs, Développeurs | — |
#1
FAQ about OTRS alternatives
- What is the best alternative to OTRS in 2026?
- Based on our selection, CNN Explainer is the best alternative to OTRS in 2026. CNN Explainer. See our full ranking above to compare all options.
- Is OTRS free?
- OTRS is a paid tool. Several alternatives in our selection offer free or freemium versions.
- How many alternatives to OTRS are there?
- mySelectas has listed 12 alternatives to OTRS in the Informatique category. Our selection is updated regularly to include the best options available.